***************************************************** * * * AT&T acronyms and other information * * * * written by Digital-demon * * MATRIX BBS (908)905-6691 * * * * * * A Modernz Publication * * (C)opyright June 15th, 1991 * ***************************************************** ----------------------------------------------------- Modernz can be reached at MATRIX BBS (908)905-6691 ----------------------------------------------------- This is a text philes that should be general information to an AT&T employee so may help you in social engineeering. The first part is a list of acronyms that come up in AT&T manuals and memos. The second part will include some 800 numbers to reach specific AT&T departments. ---------------------------------------------------------------- ---------------------------------------------------------------- PART I : ACRONYMS RNOC- regional network operations center NOC- Network operations center LOA0- limit operator attempt/ no attempt (relating to 900 #s generally) LOA1- limit operator attempt/ 1 call NCA- no circuit available ROA- reorder anouncement BY- busy signal EA- emergency anouncement OVLD- overload HTR- hard to reach TBL- trouble POTS- plain old telephone service OOS- out of service 120IPM- reorder 60IPM- busy signal DDD- (customer) direct distance dialing IDDD (customer)DDD/international CC/CC- country code/city code NN- national number (country code) NPA- numbering plan are (area code) NXX- local exchange or code OVS- overseas CXR- carrier FAX or FAC- facility IOC- international operator center EQUIP- equipment FLR- failure 2STP- no. 2 signal trnasfer point NCP- network control point EO- end office AT- access tandem VCA- vacant code announcement EMO- emergency calls only DB- databse ANI- automatic number identification ONI- LEC version of ANI LEC- local equipmetn carrier/ local area carrier ----------------------------------------------------------- PART II: ----------------------------------------------------------- 800-346-3288 (employee only lone ) FIND-AT&T services 800-222-0400 long distance service - WATS, calling plans 800-222-7747 gift certificates 800-247-1212 computer and data services 800-247-7000 multi-line phone and fax 800-555-8111 1-2 line equipment (leased) 800-222-3111 1-2 equipment (purchased) 800-325-0138 long distance billing 800-922-0354 servie and repair of computers 800-237-0016 service and repair of data systems 800-242-2121 PBX,dimesion, system 75/85 800-222-0300 AT&T long distance service 800-call-att calling card orders 800-222-0300 long distance repair > 800-874-4000 international dialing instructions and rate 800-426-8686 toll free 800 directories 800-424-2988 federal systems 800-222-part national parts sales center 800-327-9012 universal card service coproration